Epic 4x4 Adventures' Terms & Conditions

  • All participants will be required to sign a Waiver of all claims, release from liability and assumption of risk at the time of your adventure. Parents and legal guardians will be required to sign for minor children. If this waiver is not signed, you will not be permitted to participate in your adventure. Choosing not to sign at the time of your adventure will not be grounds for a refund. Please review a copy here.
  • Please be on time for departure. We may not have time to wait for you as we must maintain our schedule and keep other guests and subsequent guests on time. If we are unable to wait for you and you miss your adventure, no refund will be given.
  • If some members of your group are on time, we will take all on-time participants that have properly signed waivers even if the reserving party is not present. No refunds will be given for guests that were not on time for their adventure.
  • Absolutely no alcohol may be brought on your adventure. You will not be permitted to participate if your guide believes you are under the influence of alcohol or drugs, legal or illegal. No refunds will be given if you are unable to participate due to alcohol or drug use.
  • You must dress appropriately for weather. Layers are recommended as our weather can change with little warning. Closed toe shoes are required.
  • Cancellations received greater than 48 hours prior to tour departure time will receive a full refund less a $50 cancellation fee. Cancellations received less than 48 hours prior to tour departure will not be refunded. One-Hour Tour is non-refundable. Private Tour cancellation policy will be determined on a case by case basis.
  • You must call to cancel your reservation. Email cancellations will not be accepted.
  • Payment is due in full at the time of reservation.
  • Your guide is there to ensure you have a safe adventure. You are required to follow all instructions of the guide at all times.
  • You must be harnessed in the vehicle at all times while in motion. Our drivers will not move the vehicle until he or she has confirmed all guests are safely harnessed into their seats.
  • Your itinerary is a guide, not a contract. The itinerary may be changed at any time before or during your adventure. Changes to the itinerary are not grounds for a refund.
  • We typically operate rain or shine. Rain can often make our scenery even more beautiful. If you choose not to participate due to rain our cancellation policy regarding refunds will be applied. In the event we cancel for extreme weather events, you will receive a full refund.
  • If Epic 4X4 Adventures, Inc. cancels your adventure for any reason, you will receive a full refund.
  • Any applicable refunds due are refunded to the party that made the original reservation.
  • Regrettably, for the safety of all guests and guides, we are unable to allow pets to join us.